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Please note that all store orders are manually processed during regular working hours.  Please allow up to 72 hours to receive your access code that will permit you to access your downloads.  An email will be sent to the email address you use in the above purchase with a link and access code.

Featuring

Video Training Courses

MCLE / CLE / CME at your fingertips and at your convenience!
 

New! Online 40 Hour Course: Mediating Commercial and Litigated Cases with Lee Jay Berman


This program is a practical training course. While covering theory to give you a framework and the intellectual understanding of negotiation and mediation, this course is about learning. Our focus is on your doing, practicing and experimenting with negotiating and mediating. There is much to teach about mediation...[Click here to read more]

 

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2017 AIM Institute Advanced Mediation Training Videos

Mediation and the Challenges in Today's World
with William Ury and Kenneth Cloke 
In this interactive conversation, William Ury and Ken Cloke will discuss the future of mediation and the mediation skills needed to help transform conflicts in the world today.

 

Mediation and the Challenges in Today's World
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Rethinking the Mediator's Opening
with Steve Rottman 
To ensure your mediation ends well, ensure that it starts well. In this segment we unpack the opening moments of the mediation, and we rethink the standard approach of pitching ourselves, the process, declaring ground rules, stressing confidentiality and identifying the location of the donuts and restrooms. This is your chance to make a first impression on the parties. What do you want it to be? This is where we set the tone of our day. What do you want that to be? Throw away the script and take a strategic, targeted approach to the opening, and learn what really works.

Rethinking the Mediator's Opening
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Mediation Masterclass:  Seeing and Hearing New Things in the Same Old Rooms, and Maximizing Your Personal Power
with Kim Deck and Lee Jay Berman 
As humans, we have the capacity to take in much more information during a dialogue than we typically do. As mediators, we need that information to give us an edge, both within our mediations, and also in the marketplace. In this workshop, we will examine the ways that we mediators can enhance our intake of the sights and sounds going on in front of us. Experienced mediators will use this additional information in mediation sessions, and also when networking and interacting with potential clients. In addition, we will spend some time on how mediators can maximize their personal power in these same settings – including how to have more impact, be heard and understood better, and leave a stronger leave-behind after an interaction. In order to command a top reputation, and the top rates that go along with that, mediators need to distinguish themselves, including with personal cache, style, and respect. Join us for an impactful discussion on how to do just that.

Mediation Masterclass: Seeing and Hearing New Things in the Same Old Rooms, and Maximizing Your Personal Power
View Streaming:

Set of ALL 3 AIM Institute Advanced Mediation Training  2017 Videos

Set of ALL 3 AIM Institute Advanced Track 2017 Videos
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2012 AIM Institute Advanced Mediation Training Videos

Stereotyping, Prejudice and Bias in Mediation: Lessons for Mediation Practitioners
with Kenneth Cloke (Approved for 1.5 MCLE Hours in California) 
Every conflict involves diversity, whether in race, gender, nationality, culture, sexual orientation, language, capacity, context, and personality, or simply in positions, interests, ideas, beliefs, backgrounds, values, and environments. Participants in this workshop will learn approaches, exercises and techniques that will assist people in identifying the sources of prejudice, bias and stereotyping, and reduce their impact on cross-cultural communications and relationships.

Stereotyping, Prejudice and Bias in Mediation
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Building Trust and Utilizing Personal Power in Mediation
with Lee Jay Berman  (Approved for 1.5 MCLE Hours in California)
Mediation is, in many senses, a kind of micro-consulting that we do with our clients. Within the first 10 minutes, we have secured a first impression with them, and through the next 2-3 hours, we must focus on building trust, above all else, because it is at the end of that day, when the going gets tough, that mediators need all of the impact we can muster. We will learn from the world of client service and consulting how to build trust and utilize personal power and executive presence to gain maximum mediator power and impact.


Building Trust and Utilizing Personal Power in Mediation
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Choreographing Communication in Mediation
with James C. Melamed   (Approved for 1 MCLE Hour in California) 
Jim describes how mediation is moving away from being “a discrete physical event” and toward a more complex “choreography of communication.” Jim will review the various available synchronous and asynchronous communication modalities and discuss how we are wise to align the communication modalities we use with the practical and psychological needs of the situation.  The issue is not “face-to-face or online,” but, rather, how we can best integrate both face-to-face and online communications.

Choreographing Communication in Mediation
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Advanced Caucus Strategies: Impasse or Bad Behavior
with Forrest (Woody) Mosten (Approved for 1 MCLE Hour in California)
Threats, stone silence, loud packing of briefcases: parties and lawyers are about to walk out the door! This workshop will feature 2 Last Stage Strategies to give one final opportunity for parties and lawyers to stay in the Mediation Process and reach a settlement. The highlighted strategies will be: Confidential Mini Evaluations by Accountants, Appraisers and Other Experts and the Final Mediator Settlement Proposal. For each strategy, Woody will set out and demonstrate the theory and concrete steps to perform the strategy and the participants will have the opportunity to discuss challenging facts, relationship dynamics, and ethical considerations.


Advanced Caucus Strategies: Impasse or Bad Behavior
View Streaming:

Set of ALL 4 2012 Advance Mediation Training Videos

 

Set of ALL FOUR videos from the SCMA/AIM Advanced Track
View Streaming:

 

    To purchase the videos of the general SCMA 2012 Conference sessions, click here.
  1. Please allow up to one week to receive your access code that will permit you to view the videos. An email will be sent to the email address you use in the above purchase with a link and access code.
  2. Videos can be viewed using your computer, smartphone, or other internet-enabled device. Videos are iPad & iPhone compatible (no Flash required.)
  3. The passcode is an individual license to the specific viewer only, but it does not expire.

 

Audio Courses for Download

Introduction to Mediation  
with Lee Jay Berman
(Approved for 1.0 MCLE Hour in California)

Audio Sample


Audio Course:

The Soft Human Underbelly
with Lee Jay Berman
(Approved for 1.0 MCLE Hour in California)

Audio Sample


Audio Course:

Client Relations Strategies
with Lee Jay Berman
(Approved for 1.0 MCLE Hour in California)




Audio Course:
 

Ethics in ADR
with Lee Jay Berman
(Approved for 1.0 MCLE Ethics Hour in California)

Audio Sample



Audio Course:

So You Say You Want to Be A Professional Mediator?
with Lee Jay Berman
(Approved for 0.5 MCLE Ethics Hour in California)

Audio Samples


Audio Course:

Lee Jay Berman Five Course Set 
Includes "Introduction to Mediation," "Client Relations Strategies," "Ethics in ADR," "So You Say You Want to be A Professional Mediator?" and "The Soft Human Underbelly"

 


Set of 5 Audio Courses:
 

Mediator's Starter Kit  3-ring Notebook plus CD Disk

Click for larger image  The Mediator's Starter Kit contains everything you need to operate a successful mediation practice. The Starter Kit contains Settlement Agreement forms, Confidentiality forms, a Request for Mediation and Agreement to Mediate form, Invoicing forms, and every form letter you need to prepare private mediations, court mediations, follow-up with parties, and scheduling. Additionally, The Starter Kit contains Mr. Berman's actual Mediation Introduction (or Mediator's Opening Statement) verbatim as he delivers it at the start of every mediation. The Starter Kit contains every form and the introduction on a CD (in Word and WordPerfect) and in hard copy in a 3-ring binder. These forms, letters and introduction are yours to use, edit, modify and personalize in any way, or simply use them as they are. This Starter Kit is invaluable for every mediator whether starting a new practice or reviving or automating an existing one!


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 Books on Mediation & Negotiation

Click here to read a review of Stories Mediators Tell in Psychology Today 

"Winning From Within"
by Erica Ariel Fox

Click here to purchase on Amazon.com

"Stories Mediators Tell"
editors Eric R. Galaton, Lela P. Love


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"Elusive Peace: How Modern Diplomatic Strategies Could Better Resolve World Conflicts" by Doug Noll


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"Resolving Conflicts at Work: Ten Strategies for Everyone on the Job" by Ken Cloke and Joan Goldsmith

Click here to purchase on Amazon.com

"Collaborative Divorce Handbook: Effectively Helping Divorcing Families Without Going to Court" 
by Forrest (Woody) Mosten


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"Conflict Revolution: Mediating Evil, War, Injustice and Terrorism"
by Kenneth Cloke

Click here to purchase on Amazon.com

"The Crossroads of Conflict: A Journey Into the Heart of Dispute Resolution"
by Kenneth Cloke


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"Mediating Dangerously: The Frontiers of Conflict Resolution"
by Kenneth Cloke


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"Peacemaking: Practicing at the Intersection of Law and Human Conflict"
by Douglas E. Noll 

Click here to purchase on Amazon.com

"Sex, Politics, and Religion at the Office: The New Competitive Advantage"
by Douglas E. Noll, John F. Boogaert 


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"Calm in the Face of the Storm: Spiritual Daily Practice for Peacemaker"
by Nan Waller Burnett, MA

Click here to purchase on Amazon.com

"Getting to Yes: Negotiating Agreement Without Giving In"
by Roger Fisher, William L. Ury


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"The Promise of Mediation: The Transformative Model for Conflict Resolution, Revised Edition"
by Robert A. Baruch Bush, Joseph P. Folger


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"Difficult Conversations: How to Discuss What Matters Most"
by Douglas Stone, Bruce Patton, Sheila Heen   


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"When Talk Works: Profiles of Mediators"
by Deborah M. Kolb, Ph.D., & Associates 


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"The End of Management and the Rise of Organizational Democracy"
by Kenneth Cloke, Joan Goldsmith


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"Bringing Peace Into the Room: How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution"
by Daniel Bowling, David Hoffman 

Click here to purchase on Amazon.com

"The Art of Waking People Up: Cultivating Awareness and Authenticity at Work"
by Kenneth Cloke (Author), Joan Goldsmith (Author), Warren G. Bennis (Foreword)


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"Kiss, Bow, or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries"
by Terri Morrison, Wayne A. Conaway


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"Unbundling Legal Services: A Guide to Delivering Legal Services a la Carte"
by Forrest S. Mosten


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"The Complete Guide to Mediation: The Cutting-Edge Approach to Family Law Practice"
by Forrest S. Mosten


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"Mediation Career Guide: A Strategic Approach to Building a Successful Practice"
by Forrest S. Mosten


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If paying by check, please make your check payable to  "American Institute of Mediation"
along with your business card to 

11355 W. Olympic Blvd. Suite 111 Los Angeles, CA 90064

Note: Shipping & Handling fees on products is automatically added for orders within the 48 contiguous states and may increase on orders being shipped outside these states.    

 



 
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