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AIM Institute Store

Please note that all store orders are manually processed during regular working hours.  Please allow up to 72 hours to receive your access code that will permit you to access your downloads.  An email will be sent to the email address you use in the above purchase with a link and access code.

Featuring:

Video Training Courses  
MCLE / CLE / CME at your fingertips and at your convenience!

New! Grow Your Mediation Practice Now! 
with Lee Jay Berman, Sonia Patel Dalton, and Kristen Marquis Dennis

In this course, learn how to grow your mediation business starting tomorrow.  After one day, you'll have your own specific formula for success so you can grow your mediation practice now!  Isn't your mediation career worth a day of your time?[Click here to read more]


Grow Your Mediation Practice Now! - Download Anytime!

The enrollment fee for the live course was $325, now we offer the downloadable version for just $275.

 

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Online 40-Hour Course: Mediating Commercial and Litigated Cases
with Lee Jay Berman

This program is a practical training course. While covering theory to give you a framework and the intellectual understanding of negotiation and mediation, this course is about learning. Our focus is on your doing, practicing and experimenting with negotiating and mediating. There is much to teach about mediation...[Click here to read more]


Online 40-Hour Course: MCLC / Mediator's Starter Kit

 

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Advanced Mediation Training Videos - Group 2


Mediation and the Challenges in Today's World
with William Ury and Kenneth Cloke 

In this interactive conversation, William Ury and Ken Cloke will discuss the future of mediation and the mediation skills needed to help transform conflicts in the world today.

 


Mediation and the Challenges in Today's World

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Rethinking the Mediator's Opening
with Steve Rottman 

To ensure your mediation ends well, ensure that it starts well. In this segment we unpack the opening moments of the mediation, and we rethink the standard approach of pitching ourselves, the process, declaring ground rules, stressing confidentiality and identifying the location of the donuts and restrooms. This is your chance to make a first impression on the parties. What do you want it to be? This is where we set the tone of our day. What do you want that to be? Throw away the script and take a strategic, targeted approach to the opening, and learn what really works.


Rethinking the Mediator's Opening

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Mediation Masterclass:  Seeing and Hearing New Things in the Same Old Rooms, and Maximizing Your Personal Power
with Kim Deck and Lee Jay Berman 

As humans, we have the capacity to take in much more information during a dialogue than we typically do. As mediators, we need that information to give us an edge, both within our mediations, and also in the marketplace. In this workshop, we will examine the ways that we mediators can enhance our intake of the sights and sounds going on in front of us. Experienced mediators will use this additional information in mediation sessions, and also when networking and interacting with potential clients. In addition, we will spend some time on how mediators can maximize their personal power in these same settings – including how to have more impact, be heard and understood better, and leave a stronger leave-behind after an interaction. In order to command a top reputation, and the top rates that go along with that, mediators need to distinguish themselves, including with personal cache, style, and respect. Join us for an impactful discussion on how to do just that.


Mediation Masterclass:  Seeing and Hearing New Things in the Same Old Rooms, and Maximizing Your Personal Power

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Set of ALL 3 Advanced Mediation Training Videos - Group 2


Set of ALL 3 AIM Institute Advanced Track Videos - Group 2
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Advanced Mediation Training Videos - Group 1

Stereotyping, Prejudice and Bias in Mediation: Lessons for Mediation Practitioners
with Kenneth Cloke (Approved for 1.5 MCLE Hours in California) 

Every conflict involves diversity, whether in race, gender, nationality, culture, sexual orientation, language, capacity, context, and personality, or simply in positions, interests, ideas, beliefs, backgrounds, values, and environments. Participants in this workshop will learn approaches, exercises and techniques that will assist people in identifying the sources of prejudice, bias and stereotyping, and reduce their impact on cross-cultural communications and relationships.

Stereotyping, Prejudice and Bias in Mediation
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Building Trust and Utilizing Personal Power in Mediation
with Lee Jay Berman  (Approved for 1.5 MCLE Hours in California)

Mediation is, in many senses, a kind of micro-consulting that we do with our clients. Within the first 10 minutes, we have secured a first impression with them, and through the next 2-3 hours, we must focus on building trust, above all else, because it is at the end of that day, when the going gets tough, that mediators need all of the impact we can muster. We will learn from the world of client service and consulting how to build trust and utilize personal power and executive presence to gain maximum mediator power and impact.


Building Trust and Utilizing Personal Power in Mediation
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Choreographing Communication in Mediation
with James C. Melamed   (Approved for 1 MCLE Hour in California) 

Jim describes how mediation is moving away from being “a discrete physical event” and toward a more complex “choreography of communication.” Jim will review the various available synchronous and asynchronous communication modalities and discuss how we are wise to align the communication modalities we use with the practical and psychological needs of the situation.  The issue is not “face-to-face or online,” but, rather, how we can best integrate both face-to-face and online communications.

Choreographing Communication in Mediation
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Advanced Caucus Strategies: Impasse or Bad Behavior
with Forrest (Woody) Mosten (Approved for 1 MCLE Hour in California)

Threats, stone silence, loud packing of briefcases: parties and lawyers are about to walk out the door! This workshop will feature 2 Last Stage Strategies to give one final opportunity for parties and lawyers to stay in the Mediation Process and reach a settlement. The highlighted strategies will be: Confidential Mini Evaluations by Accountants, Appraisers and Other Experts and the Final Mediator Settlement Proposal. For each strategy, Woody will set out and demonstrate the theory and concrete steps to perform the strategy and the participants will have the opportunity to discuss challenging facts, relationship dynamics, and ethical considerations.


Advanced Caucus Strategies: Impasse or Bad Behavior
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Set of ALL 4 Advanced Mediation Training Videos - Group 1 


Set of ALL FOUR AIM Advanced Track Videos - Group 1

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  1. Please allow up to one week to receive your access code that will permit you to view the videos. An email will be sent to the email address you use in the above purchase with a link and access code.
  2. Videos can be viewed using your computer, smartphone, or other internet-enabled device. Videos are iPad & iPhone compatible (no Flash required.)
  3. The passcode is an individual license to the specific viewer only, but it does not expire.

 

AIM Institute Webinars for Download
 

Preventing Impasse:  It All Depends on What You Do in the Morning with Doug Noll (63 min)

Learning Objectives:  Mediators are decision-architects. They guide counsel and party through the exploratory phase of mediation, then manage the auction, and finally help counsel and parties close the deal. Decision-making in mediation is largely an emotional process, not...[Click here to read more]


 

 

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The Heart of Mediation:  The Art of Asking Questions with Ken Cloke (66 min.)

Learning Objectives:  Please join us as Master Mediator Ken Cloke takes us through the shift from advocacy into artful, appreciative inquiry in our mediations.  Through questions, it is possible to discover, in the thick of discord, how to free ourselves from its all-consuming grip, how to gain insight into what got us stuck, transform the ways we interact with our opponents, turn criticisms and complaints into openings for improvement, and evolve to higher levels of skill in conflict resolution.  Through skillful questions we can begin to move into the heart of conflict and initiate open, honest, vulnerable conversations that allow people to work through their conflicts, where resolution, transformation and transcendence suddenly, inexplicably, exquisitely unfold.  This webinar will focus on learning to mediate from a place of curiosity, compassion, and inquiry, rather than judgment, advocacy, and control. It will provide attendees with hundreds of questions to shift conversations, broaden perspectives, refocus priorities and engage the hearts of people in conflict.  It will help mediators design dialogues that disputant’s attitudes, focus and awareness, and permit us to work more deeply, yielding better answers, but also richer experiences, both for participants and mediators.  You will never mediate the same way again after experiencing this webinar with Ken.


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Rekindle Your Mediation Work:  Find Your Love Again with Lee Jay Berman (59 min.)

Learning Objectives:  After a certain number of years, mediators can hit a plateau.  They can feel burn-out creeping into their work.  They can hear themselves saying the same lines that they have used before.  The bigger problems from this are that they can grow shorter in patience, and simply enjoy the work less.  If a mediator's motivating goals are to keep their settlement rate high, or "at least I'm making $X,000 today", then it's time to view this webinar.  In this webinar, we will help mediators find their passion again.  We will help them find new reasons to put on that suit of armor and go do another day of battle, by finding their joy, and seeing new challenges, and by seeing new things in the same, old rooms. This webinar will take attendees through their own, inner path, examining their personal journey through mediation, leading them with questions that they will answer individually for themselves, asking them to look inward. It will also facilitate outward discussion among the attendees, brainstorming, sharing ideas, and feeling connected to one another by highlighting their shared experiences, allowing them to bond, and to work together to find their motivations to continue differently. This workshop will result in a shift for the attendees, and a recommitment to their work and connecting it to their vision. 


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Audio Courses for Download

Introduction to Mediation  
with Lee Jay Berman
(Approved for 1.0 MCLE Hour in California)

Audio Sample


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The Soft Human Underbelly
with Lee Jay Berman
(Approved for 1.0 MCLE Hour in California)

 

Audio Sample


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Client Relations Strategies
with Lee Jay Berman
(Approved for 1.0 MCLE Hour in California)



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Ethics in ADR
with Lee Jay Berman
(Approved for 1.0 MCLE Ethics Hour in California)

Audio Sample

 


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So You Say You Want to Be A Professional Mediator?
with Lee Jay Berman
(Approved for 0.5 MCLE Ethics Hour in California)

Audio Samples
 


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Lee Jay Berman Five Course Set 
Includes "Introduction to Mediation," "Client Relations Strategies," "Ethics in ADR," "So You Say You Want to be A Professional Mediator?" and "The Soft Human Underbelly"


Set of 5 Audio Courses:
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Mediator's Starter Kit  3-ring Notebook plus CD Disk


Click for larger image  The Mediator's Starter Kit contains everything you need to operate a successful mediation practice. The Starter Kit contains Settlement Agreement forms, Confidentiality forms, a Request for Mediation and Agreement to Mediate form, Invoicing forms and every form letter you need to prepare private mediations, court mediations, follow-up with parties, and scheduling. Additionally, The Starter Kit contains Mr. Berman's actual Mediation Introduction (or Mediator's Opening Statement) verbatim as he delivers it at the start of every mediation. The Starter Kit contains every form and the introduction on a CD (in Word and WordPerfect) and in hard copy in a 3-ring binder. These forms, letters and introduction are yours to use, edit, modify and personalize in any way, or simply use them as they are. This Starter Kit is invaluable for every mediator whether starting a new practice or reviving or automating an existing one!


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 Books on Mediation & Negotiation

Click here to read a review of Stories Mediators Tell in Psychology Today 

"Winning From Within"
by Erica Ariel Fox


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"Stories Mediators Tell"
editors Eric R. Galaton, Lela P. Love


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"Elusive Peace: How Modern Diplomatic Strategies Could Better Resolve World Conflicts" by Doug Noll


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"Resolving Conflicts at Work: Ten Strategies for Everyone on the Job" by Ken Cloke and Joan Goldsmith

(Currently Unavailable)

"Collaborative Divorce Handbook: Effectively Helping Divorcing Families Without Going to Court" 
by Forrest (Woody) Mosten


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"Conflict Revolution: Mediating Evil, War, Injustice and Terrorism"
by Kenneth Cloke

(Currently Unavailable)

"The Crossroads of Conflict: A Journey Into the Heart of Dispute Resolution"
by Kenneth Cloke


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"Mediating Dangerously: The Frontiers of Conflict Resolution"
by Kenneth Cloke


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"Peacemaking: Practicing at the Intersection of Law and Human Conflict"
by Douglas E. Noll 

(Currently Unavailable)

"Sex, Politics, and Religion at the Office: The New Competitive Advantage"
by Douglas E. Noll, John F. Boogaert 


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"Calm in the Face of the Storm: Spiritual Daily Practice for Peacemaker"
by Nan Waller Burnett, MA

(Currently Unavailable)

"Getting to Yes: Negotiating Agreement Without Giving In"
by Roger Fisher, William L. Ury


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"The Promise of Mediation: The Transformative Model for Conflict Resolution, Revised Edition"
by Robert A. Baruch Bush, Joseph P. Folger

(Currently Unavailable)

"Difficult Conversations: How to Discuss What Matters Most"
by Douglas Stone, Bruce Patton, Sheila Heen   

(Currently Unavailable)

"When Talk Works: Profiles of Mediators"
by Deborah M. Kolb, Ph.D., & Associates 


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"The End of Management and the Rise of Organizational Democracy"
by Kenneth Cloke, Joan Goldsmith


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"Bringing Peace Into the Room: How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution"
by Daniel Bowling, David Hoffman 

(Currently Unavailable)

"The Art of Waking People Up: Cultivating Awareness and Authenticity at Work"
by Kenneth Cloke (Author), Joan Goldsmith (Author), Warren G. Bennis (Foreword)


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"Kiss, Bow, or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries"
by Terri Morrison, Wayne A. Conaway


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"Unbundling Legal Services: A Guide to Delivering Legal Services a la Carte"
by Forrest S. Mosten


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"The Complete Guide to Mediation: The Cutting-Edge Approach to Family Law Practice"
by Forrest S. Mosten


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"Mediation Career Guide: A Strategic Approach to Building a Successful Practice"
by Forrest S. Mosten


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If paying by check, please make your check payable to  "American Institute of Mediation"
along with your business card to:

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Note: Shipping & Handling fees on products is automatically added for orders within the 48 contiguous states and may increase on orders being shipped outside these states.    

 

 

 

 

 

 

 

 

 

 

 



 
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