AIM Advanced Mediation Webinar Reprise Series

Preventing Impasse: It All Depends on What You Do in the Morning

with Doug Noll

Tuesday, August 25, 2026

Approved for 1 hour of California MCLE Credit

The American Institute of Mediation (AIM) invites you to join the first installment of our Advanced Mediation Webinar Reprise Series,  presented by our core faculty Doug Noll.

Even experienced mediators can lose momentum when an opening offer triggers anger, disappointment, or an immediate sense that the negotiation is going nowhere.

In this webinar reprise, Douglas Noll shows you how to recognize and manage the psychological forces that often push parties toward impasse. You’ll learn how reference points and disappointment aversion shape reactions to early offers, why parties can experience concessions as painful losses, and how the mediator can intervene before those reactions derail the negotiation.

Most importantly, you’ll leave with practical, elegant techniques you can use in real mediations to reduce the shock of difficult numbers, keep parties and counsel engaged, and maintain focus on the ultimate goal: reaching resolution.

If you want to become more effective at navigating the critical early stages of mediation and preventing avoidable impasse, this program belongs in your mediation toolkit.

Event Details:

Date: Tuesday, August 25, 2026

Time: 3:00–4:00 PM ET | 12:00–1:00 PM PT | 9:00–10:00 AM HI 8:00–9:00 PM UK | 9:00–10:00 PM Central Europe Next Day: 3:00–4:00 AM Singapore | 5:00–6:00 AM Sydney | 7:00–8:00 AM New Zealand

Format: Virtual Via Zoom (Greatest Hits Reprise)

1 Hour California MCLE Credit

Registration:  $69  (Discounted pricing is available to members of our Preferred Partners (NADN/CADN and SCMA).)

Register Below: 

About the Trainer

Doug Noll  is a full time peacemaker and mediator, specializing in difficult, complex, and intractable conflicts. He is an adjunct professor of law and has a Masters Degree in Peacemaking and Conflict Studies. Mr. Noll is AV-rated and was a business and commercial trial lawyer for 22 years before turning to peacemaking. He is also a Fellow of the International Academy of Mediators, a Fellow of the American College of Civil Trial Mediators and on the American Arbitration Association panel of mediators and arbitrators.

Mr. Noll is an author of the books Sex, Politics & Religion at the Office: The New Competitive Advantage (Auberry Press 2006), with John Boogaert, and Peacemaking: Practicing at the Intersection of Law and Human Conflict (Cascadia 2002), and numerous articles on peacemaking, restorative justice, conflict resolution and mediation. He is a mediator trainer, lecturer and continuing education panelist. Mr. Noll has been voted as one of the Best Lawyers in America in 2005, by bestlawyers.com.