Mediation is, in many senses, a kind of micro-consulting with our clients. While other consultants have the luxury of weeks or months to build trust with their clients, develop a relationship and become trusted advisors, mediators generally have just a single day. Within the first 10 minutes, we have created a first impression, and through the next 2-3 hours, we must focus on building trust, because it is at the end of that day, when the going gets tough, that we mediators need all of the impact we can muster. Drawing from the world of executive coaching and consulting, we bring commercial mediators the art of building trust and utilizing personal power and executive presence for maximum mediator impact.
About the Trainer:
Lee Jay Berman began as a full-time mediator 30 years ago, and has successfully mediated over 3,000 matters, many of which were high profile cases. Chambers USA has ranked him as one of the top commercial mediators in the U.S. from 2018-2024, naming him to their “Band 1” since 2023 as one of the top 16 mediators in the U.S. He has been voted by his colleagues into the Who’s Who of International Commercial Mediation from 2012-2023, and was recently named one of the 10 Global Thought Leaders in North America. ADR Times also recently named him to their inaugural “Who’s Who in ADR”. The National Academy of Distinguished Neutrals (NADN) named him their inaugural “Distinguished Neutral of the Year” in 2017. California’s Daily Journal twice named him “Top Neutral”. And, the Southern California Mediation Association has honored him with their Excellence in Civil and Employment Mediation Award (2026), their Cloke-Millen Peacemaker of the Year (2021), and Randolph Lowry Award (2010) for his work as a mediator, trainer, and thought leader in the field.
What people are saying about this course:
“Great combination of theory along with answers to actual practical problems.”
- Bob Andersen, Andersen Mediations, Riverside, CA
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“This course will change your approach to mediation forever.
Find the time to take this program it will change your practice.”
- Gregg Hovey, Hovey & Associates, San Diego, CA
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“This course was a unique combination of inspiring and practical.
Thank you for teaching it like it is.”
– Arianna Jeret, Arianna Jeret Mediation – Redondo Beach, CA
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Please note that all store orders are manually processed during regular working hours. Please allow up to 72 hours to receive your access code that will permit you to access your downloads. An email will be sent to the email address you use in the above purchase with a link and access code.
The American Institute of Mediation certifies that this activity is approved for California MCLE credit. This activity qualifies for 1.5 total MCLE credit hours. This activity is offered as self-study credit.
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