As humans, we have the capacity to take in much more information during a dialogue than we typically do. As mediators, we need that information to give us an edge, both within our mediations, and also in the marketplace. In this workshop, we will examine the ways that we mediators can enhance our intake of the sights and sounds going on in front of us. Experienced mediators will use this additional information in mediation sessions, and also when networking and interacting with potential clients. In addition, we will spend some time on how mediators can maximize their personal power in these same settings – including how to have more impact, be heard and understood better, and leave a stronger leave-behind after an interaction. In order to command a top reputation, and the top rates that go along with that, mediators need to distinguish themselves, including with personal cache, style, and respect. Join us for an impactful discussion on how to do just that.
About Your Trainers:
Lee Jay Berman is a leading commercial mediator with more than 30 years of experience and over 3,000 mediated civil matters, including high-profile cases. Consistently recognized as one of the nation’s top mediators, he has been ranked Band 1 by Chambers USA (top 16 in the U.S.) and named annually to the Who’s Who of Commercial Mediation and as a Global Thought Leader. He is also recognized in ADR Times’ inaugural “Who’s Who in ADR,” listing, and honored by the Association of Media and Entertainment Counsel with its 2024 Counsel of the Year Award in ADR. Other distinctions include the National Academy of Distinguished Neutrals’ first “Distinguished Neutral of the Year,” and California’s Daily Journal’s Top Neutral recognitions. And, the Southern California Mediation Association has honored him with their Excellence in Civil and Employment Mediation Award (2026), their Cloke-Millen Peacemaker of the Year (2021), and Randolph Lowry Award (2010) for his work as a mediator, trainer, and thought leader in the field.
Kim Deck is one of the nation’s most experienced and accomplished mediators who has devoted two decades to a full-time dispute resolution practice. Kim is a proud member of Judicate West, and was previously on the panel at JAMS. She serves as mediator and neutral fact-finder, and has successfully resolved over 4,500 cases, causing the Los Angeles Daily Journal to name her Top 40 California Neutral. Prior to her neutral work, she worked as a trainer and consultant with Vantage Partners (founded by faculty of the Harvard Program on Negotiation), and she served as Associate General Counsel and Manager of the Employment Dispute Resolution and Training Group at JAMS. After studying abroad in Florence, Italy while attending Gonzaga University, Ms. Deck then received her Business and International Relations degree from St. Mary’s College. She earned her J.D. degree from Whittier College School of Law. After law school, she continued her studies at the Harvard Program on Negotiation at Harvard Law School.
What people are saying about this course:
“Great combination of theory along with answers to actual practical problems.”
- Bob Andersen, Andersen Mediations, Riverside, CA
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“This course will change your approach to mediation forever.
Find the time to take this program it will change your practice.”
- Gregg Hovey, Hovey & Associates, San Diego, CA
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The American Institute of Mediation certifies that this activity is approved for California MCLE credit. This activity qualifies for 1 total MCLE credit hour. This activity is offered as self-study credit.
Please note that all store orders are manually processed during regular working hours. Please allow up to 72 hours to receive your access code that will permit you to access your downloads. An email will be sent to the email address you use in the above purchase with a link and access code.
