To ensure your mediation ends well, ensure that it starts well. In this segment we unpack the opening moments of the mediation, and we rethink the standard approach of pitching ourselves, the process, declaring ground rules, stressing confidentiality and identifying the location of the donuts and restrooms. This is your chance to make a first impression on the parties. What do you want it to be? This is where we set the tone of our day. What do you want that to be? Throw away the script and take a strategic, targeted approach to the opening, and learn what really works.
About Your Trainer:
Steve Rottman has an international reputation for his unique approach to the art of resolving commercial disputes. Steve graduated from Harvard Law School with honors and is a summa cum laude graduate of Duke University. He spent 20 years as a trial lawyer before committing full time to mediation. The Los Angeles Daily Journal named him one of the “top 50 neutrals in the state,” and he has been recognized consistently by “Best Lawyers in America” and the “Super Lawyer” publications as both a trial lawyer and mediator. Steve lectures and trains mediators internationally and is an Adjunct Professor at Pepperdine’s Straus Institute for Dispute Resolution.
What people are saying about this course:
“Great combination of theory along with answers to actual practical problems.”
- Bob Andersen, Andersen Mediations, Riverside, CA
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“This course will change your approach to mediation forever.
Find the time to take this program it will change your practice.”
- Gregg Hovey, Hovey & Associates, San Diego, CA
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The American Institute of Mediation certifies that this activity is approved for California MCLE credit. This activity qualifies for 1 total MCLE credit hour. This activity is offered as self-study credit.
Please note that all store orders are manually processed during regular working hours. Please allow up to 72 hours to receive your access code that will permit you to access your downloads. An email will be sent to the email address you use in the above purchase with a link and access code.
